Warranty Information

Our products are warranted against failures due to defective parts or faulty workmanship for a period of one(1) year after delivery to the original owner. During this one (1) year period, we, XOTIC EFFECTS. will make any necessary repairs without charge for parts and labor. However, shipping charges to and from the repair location must be paid by the owner.

This warranty applies only to the original owner and is not transferable.

This warranty does not cover damage to the product as a result from accident or misuse.

This warranty will be canceled at the sole discretion of us if the product has;

1. Any signs of tampering, unauthorized service, or modifications. 2. Any damage resulting from physical abuse or failure to follow operating warning.

Important Note: To obtain warranty service, it is imperative that you provide a copy of the original receipt. If you do not provide a receipt, you are responsible for all repair and shipping charges. The warranty does not cover shipping costs.

Repair Service Process

Please contact us at cs@xoticeffects.com to obtain a return authorization number (RA#) prior to returning a product.
We will provide you with an estimate of the repair for your approval if the total repair charges exceeds US$40.

Important Note: To obtain warranty service, it is imperative that you provide a copy of the original receipt. If you do not provide a receipt, you are responsible for all repair and shipping charges. The warranty does not cover shipping costs.